Shipping & Returns
Shipping / Returns
Items that are considered to be acceptable returns:
- Shipped items received that are not the color based on produced invoice
- Shipped items received that are the wrong quantity based on produced invoice
- Shipped items received that are the wrong length based on produced invoice.
- Items that are unopened, unused in original packaging.
Non-acceptable returns include:
- Opened packaging/product
- Used packaging/product
- Tampered packaging/product
Gift cards are non-refundable.
All sale items are considered FINAL SALE. No sale items can be returned or exchanged for any reason.
Item(s) must be returned in original condition and in original packaging including all original tags, any paperwork, manuals or accessories. Returned item(s) must be unopened, unused, not tried on, unaltered, and undamaged.
- Customers are responsible for the additional costs associated with return.
- If returned items are not in the same condition as they were when sent, we will refuse or send the package back to you with shipping charge.
- Returned merchandise will receive a minimum 30% restocking fee, depending on the condition of the item(s).
Original shipping fees will be refunded only if the item was shipped incorrectly or damaged. Otherwise the cost of the return shipping will be deducted from your refund. We suggest shipping all returns using a traceable delivery method as we are unable to refund or replace without proof of delivery.
- Any claims for damaged, defected, wrong, or missing items must be submitted within 14 days from delivery date. It must be accompanied by a photo displaying the evidence of the claim. All of these claims can range from 1 to 8 business days to be resolved after claim is submitted.
Ineligible Items for return
- Clearance items, Special Sale items, Promotional items, Special Order items.
- ALL Fashion Jewelries and Cosmetics are Final Sale.
- Any product that is opened, used, tried on, altered, and damaged by customers, missing pieces, and missing packaging materials.
RETURN ADDRESS :
1445 W. Britton Rd.
OKC, OK 73114